Customer adoption, satisfaction, and loyalty are keys to sustainable growth. Delivering exceptional customer experiences (CX) means providing seamless access to best practices, product training, and learning communities. If you’re not offering this, your competitors likely are, and you’re missing a crucial opportunity to turn customers into lifelong brand ambassadors.
BASED ON 1000+ REVIEWS ON
Reduce churn and increase customer satisfaction with an award-winning LMS, a robust training content library, and expert L&D services dedicated to your success. Looking to monetize your customer training program? Litmos’s built-in eCommerce capabilities make it easy to generate additional revenue.
Launch your customized, branded customer training program in minutes, not months. Easily integrate with your existing systems like the Digital Experience Cloud, using seamless connectors and minimal IT support.
Invite customers to start learning right away with automated emails and a user-friendly interface that reflects your brand. Provide single sign-on through integrated systems and support online, virtual instructor-led (vILT), and in-person instructor-led training (ILT) – all in one platform.
Create a personalized learning experience that aligns with your brand identity. Customize everything from fonts and colors to headers and footers, and tailor dashboards to meet the unique needs of different learners.
Start small and expand your training program as your customer base grows. Litmos effortlessly scales to millions of learners, adapting to your evolving needs as you expand into new markets or verticals. Streamline LMS tasks with the help of the Litmos AI Assistant’s intelligent features.
Keep your customers motivated and engaged with built-in gamification features like leaderboards, badges, points, interactive hotspots, social sharing, and discussion forums. Transform learning into an enjoyable and rewarding experience. Using the Litmos AI assistant for customer training, encourages learners to explore topics of interest, ask questions, and seek out additional learning opportunities autonomously, enhancing their overall learning experience.
Empower your team to create dynamic SCORM content directly within the LMS, regardless of their experience level. Our intuitive authoring tool eliminates the need for external subscriptions or specialized software.
Measure the impact of your customer training program with ease. Utilize built-in reports to track engagement, progress, and success based on completions, quiz results, and content popularity.
Get expert support every step of the way. Our experienced L&D team is here to help you implement your training program, build custom learning paths, and ensure your success.
Whether you’re building a customer onboarding program, a customer academy or university, or monetizing customer training content, learn how we partner with our customers to deliver impactful customer training programs that support customer adoption and satisfaction and lock-in loyalty.
DID YOU KNOW?
G2 Corporate Learning Management System Leader Enterprise
TrustRadius Top Rated Corporate Learning Management Systems
Brandon Hall Group Best Advance in Learning Management Technology for Small and Medium-Sized Businesses
Brandon Hall Group Best Advance in Content Authoring Technology
