Managing Conflict in the Workplace
Dealing with conflict at work can be uncomfortable, frustrating, and tiring. However, conflict isn’t necessarily a bad thing — it can help your team and company grow and improve. How you manage it can determine the success of the team, idea, or product. There are different managerial decisions you can make to diffuse and work through conflict, and different styles of managing conflict.
Covered in this course:
- Leadership
- Management
- Organizational conflict
- Team composition
- Conflict management
