Did you know that nearly one in five people are living with disability? Maybe that sounds high to you. You might think you don’t encounter that many people with a disability in a given day. Now consider that up to 90 percent of people with a disability are living with... more
More employees than ever are working remotely. According to Globalworkplaceanalytics.com, the number of employees who work from home has grown by 159% since 2005, more than 11 times faster than the rest of the workforce. Sales is no exception; FlexJobs’ list of the most popular work-at-home jobs includes sales representatives,... more
Anyone who has ever taught a class or managed training knows one thing: not all learners are stars in class. Some do well in training modules while others struggle. Some people test well and others don’t. It’s easy to think that this is just the way learning is, but did... more
What do you use as a basis for evaluation of employees? It’s easy to have a simple measure, such as customer rating, and compare employees on this basis. And this would be wrong for many reasons. Instead, you should have multiple measures and a clear idea of what ‘acceptable’ is.... more
Litmos is honored to take home the Gold Best Advance in Leadership Development Award in Brandon Hall Group’s 2019 Excellence Awards. We partnered with TTEC in this award submission because there truly isn’t anyone else who has innovatively used learning technology to create a leadership development program the way TTEC... more
Salespeople are notoriously tough. They have to be: it’s their job to hunt down prospects who will buy from them. They endure a lot of rejection along the way, and some sales compensation models still mean that a salesperson’s salary is dependent on their sales commission, meaning reps have to... more
Business leaders are concerned about keeping up with future demands from customers, and rightfully so. In a recent survey conducted by The Conference Board, CEOs globally expressed concern over the idea that customer experience will be more important than products. From The C-Suite Challenge, 2019: “Worldwide, CEOs agree they need... more
Picture this scenario. An employee gets hired as an Account Executive at a reputable and fast-growing startup focused on building autonomous vehicles. It’s October, the beginning of the last quarter of the year, and Sales Bootcamp doesn’t kick off until January. Like most rapid startups, hitting their annual goal is... more
Leaders want to deliver exceptional experiences. We all want to deliver for our customers, starting with a sales experience that builds trust between our organization and our buyers. After all, sales sets the stage for the entire customer journey. Sales is where current challenges are discussed and in turn, promises... more
For as much time as we spend talking about learning management, companies do not seem to spend a lot of time thinking about learning and managers. This creates huge blind spots within organizations because managers play critical roles in every aspect of learning and development — from strategy to design... more
